Madge Kaplan, Director of
Communications, Institute for Healthcare
Improvement (IHI), is responsible for developing new and innovative
means for
IHI to communicate the stories, leading examples of change, and policy
implications emerging from the world of quality improvement in health
care. Madge is also the host and producer of IHI's online audio "talk
show" called WIHI, a program she conceived of and founded in 2009.
Madge came to IHI after a
20-year career in broadcast journalism for public radio. She began
exploring
non-fiction and playwriting more than a decade ago. Many of her essays have aired on radio or been published in print. Her first play, The Last Appointment,
was produced on Martha’s Vineyard in October 2011.
